When you connect a compatible smart home camera to Alexa, you can control and access the camera feed from certain Amazon devices. To use Alexa with a smart home camera, first complete camera setup using the manufacturer's companion app or website.
As part of setup, you also need to connect the camera to the Internet. Tip: For the best performance, connect your smart home camera to the same Wi-Fi network used by your Amazon devices. For more help, try our Smart Home forum. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.
Connect Smart Home Cameras to Alexa When you connect a compatible smart home camera to Alexa, you can control and access the camera feed from certain Amazon devices. Was this information helpful? Yes No.
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Amazon Music Stream millions of songs. Amazon Advertising Find, attract, and engage customers. Amazon Drive Cloud storage from Amazon. Alexa Actionable Analytics for the Web. Sell on Amazon Start a Selling Account.YI Smart. Contact Support Team. Mail Support. Contact Support. Technical Issue Product proposal. Yi Smart Camera App. Normally you can update the camera firmware via App. Sometimes you need to manually update the firmware to recover the camera.
Manually Update. YI Smart Camera Support. Connection - Why can't I find my device when searching for it on the app?
Why is the app saying I entered the wrong password? What happened to the other devices? Security - Can people from your company see my video? Can I use my older card? Without a router, what should I do if the card is full? Night Vision - Are there only black-and-white images at night?
Are the images still clear? Alert Notifications - How do I turn on the alert notification feature? Sharing - Can my family watch the video at the same time? Recorded Video - Why can't I see my recorded videos? Video Quality - How do I increase the sound volume? Why is there image but no sound? How do I watch in full screen? Can I update without a micro-SD card?
What if the yellow light continues to flash?However, there is no perfect network. Sometimes, connect errors do occur. Below are the common errors our user may encounter, and possible solutions.
This error happens when the mobile app can not establish a connection to the camera within a pre-defined time 30s. This is usually caused by network glitches. It may be resolved by re-try. Sometimes, there are reports, that the camera can be connected when the camera and the mobile phone are in the same Wi-Fi network. Once the mobile phone moves to another network for example, 4G mobile internet, or work Wi-Fithe camera can no longer be connected.
When this happen, usually it means, the camera can reach our server, but the router the camera connected to rejects packets sent by our server to the camera. Double check your router, to make sure it does not block UDP packets. This indicates the camera is offline.
Our server did not receive heartbeat from the camera for extended period 5 minutes. Double check the network. When this error is reported, the mobile phone has connected to the camera, but the phone App has not received by packet for extended period. This is typically due to network glitches. Re-try may help. This error occurs when the camera has reach a pre-defined maximum of connection requests. This usually can be resolved by itself, after other mobile app discontinues their connections.
However, if the error persists, it may indicate that the camera has enter an instable state. Restart the camera will help resolve it. No other users and have already reset camera and reloaded the app.
Connect Smart Home Cameras to Alexa
Should I now use green app? You are commenting using your WordPress. You are commenting using your Google account.
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Please be aware of that:. We always suggest customers to keep the camera firmware version update to date to get better product performance. I believe above two steps can solve most of your troubles, but if you still have problem, please feel free to contact us: support weareyi.
And you can find out more support information from our support site. Everything was working fine however the app lost contact with the camera. I reset everything, flashed the latest firmware and the problem persists.
My yi home camera was fine until i re installed my phone, i forgot my username and password so i create a new one. My new username cannot pairing with the camera since i create it. Could you please help with solutions. My yi home camera was fine until i re installed my phone.Yi Home Camera - Can It Record Without Wifi?
I forgot my username ann password so i create a new one. Thanks for help and have a good day. Hi I just bought the Yi camera and installed the app from your dropbox. However i still cannot connect to the camera after pairing it successfully. Kindly advise thank you.
Hi Sir, I removed the app from my phone by mistake. Can you let me know where I can download app for CN version?
One year later… same question Can we use the international firmware for the CN version of the ants cam p? I can not finish the installation of my YI Home camera. The camera says: invalid QR Code. I am in United Arabes Emirates. Please what I must do? Hi, Which is the current procedure to use the camera on two different mobile phones?.
Me and my girlfriend want to check the camera, but only one of us is able to do that… We have the app on our iphone…. My hp suddenly cannot connect to the yi home camera. I tried to re-install the app. Do I need to reset the camera while setting up the camera connection on my hp? Will Xiaoyi do something to help all customers that have this problem? You have great products I have several but this kind of issues let people unhappy.
Please develop an international version that could be applied to our cameras. I try to China region and Europe region.Your home on your phone 24 hours a day, 7 days a week. Place the YI Home camera anywhere in your home and monitor activity at your fingertips.
The two-way audio and excellent image quality allows you to connect with your family remotely. Receive intelligent security alerts Don't have time to watch lengthy security footage? The YI Home camera app sends instant security alerts to your phone whenever movements are detected. Monitor your new babysitter or check on your sleeping infant Never miss an important family moment again.
With YI Home camera, you can interact with your children day and night remotely. Simply tap on your app to connect to your loved ones. Use the app to monitor your pet's activity and send audio commands to her.
High definition video in both day and night The YI Home camera doubles as a baby monitor allowing you to check on your baby at night from your phone. It features a non-invasive mm infrared sensor to ensure clear and high definition video day and night.
The two-way audio brings families closer YI Home camera streams real-time video of your home and family through an immersive screen and high quality two-way audio. Set up your YI Home camera in 3 simple steps Use our app to monitor your home at the touch of a button.
Your special moments are automatically saved and can be re-watched anytime. The camera records and saves your video feed on class 4 and above SD memory cards up to 32GB. Access your videos in the history vault to relive your favorite moments. With a simple tap, you can zoom up to 4x and see the smallest details. About Us.Kami Kami Home Security Solution. Kami Smart Security Base Station. Kami Entry Sensor. Kami Motion Sensor.
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Contact Us. Our Community. How do I set up my new camera? How do I obtain full coverage of a room? How do I mount the camera on a wall? Can YI Home Camera be used outdoors? How to set up the Wi-Fi network? What is the meaning of different colors of status light?
How to pair YI Home Camera to my phone? How many YI Home Cameras can be connected to one account? What should I do when the QR code pairing has failed?Account Options Sign in. Top charts. New releases.
Add to Wishlist. Simply double click to activate 4x digital zoom to focus on details -With a simple tap on your mobile phone, you can initiate a 2-way conversation with your family remotely. Its specially designed microphone and speaker ensures loud and clean voice quality -By simply panning your mobile phone left and right, a complete panoramic view will be displayed to provide a better viewing experience.
With HD resolution xit still delivers excellent image quality even if your enlarged to view small details -YI Home camera always keeps an eye on things that is important to you. With built-in high accuracy motion detection technology, the camera sends notification to your mobile phone detailing when, where, and what movement was detected so you always stay on top of things that you care about, instantly! Best yet, a built-in mode triggers store action only when image change is detected to achieve best storage capacity optimization -Our adaptive streaming technology automatically adjust to the optimal viewing quality based on your network conditions.
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